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Qualtrics Support

 

Support:

- University support through needhelp@ou.edu or 325-HELP can be provided for unlocking an account or resetting a password only.

- Questions about using Qualtrics to collect sensitive data such as student information or medical information should be directed to the Office of Legal Counsel at 405-325-4124 before using Qualtrics.

 

All other inquires of support should be directed to the Qualtrics company directly.

Options for support include:

1. Fill out the form pop up under the "Support & Feedback" button in the upper right corner of the Qualtrics page.

2. Email: support@qualtrics.com 

3. Call: 800-340-9194

For more information visit: 
http://qualtrics.com/university/researchsuite/misc-pages/misc/contact-information/

 

Training:

For articles and tutorials:
 http://qualtrics.com/university/researchsuite/

 

Known issues:

Combining data from other survey tools into Qualtrics.

For more information please visit:
http://qualtrics.com/university/researchsuite/reporting/responses/combining-results/

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