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Student Account Expiration Policy

 

Student accounts will expire after three inactive enrollment periods, which includes intersession, except as noted below. If you are currently enrolled in courses and have received notification that your account is marked for deletion in error, please contact us via needhelp.ou.edu or call 325-HELP.

If you graduated after the spring 2015 semester, your OU email is yours to keep. If you graduated prior to spring 2015, and would like an official OU.EDU email, please fill out the request form on the IT Service Catalog. To get an account, the form must first be approved by OU. Individuals must have graduated with a degree from OU to request this service.

After your graduation has been verified, we will create an OU.EDU email for you, and send you directions for how to use your new account. Please note that account creation may take up to two weeks. Support for this account will be provided by our knowledge base, and directions for setup can be found here.

If your name has changed since graduation, please ensure that you enter the name that was on record when your degree was awarded.

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