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Bogus Emails

 

Phishing

  •  Phishing emails are fraudulent attempts to obtain sensitive information (like user credentials). Entering information through a phishing email or website can lead to identity theft and compromised accounts. Phishing emails can also contain viruses or other unwanted software.
  • Targeting specific people, groups or departments is known as spear phishing. The messages may be tailored to a specific job function or spoof a known colleague or supervisor.
  • Report suspicious messages to OU IT by forwarding questionable e-mail messages to spam@ou.edu. Please include the full body of the message as well as the Internet Headers.
 

Safety Tips

  • Only use your @ou.edu email address for University business, not personal business such as banking, online purchases, social media, etc.
  • OU IT will NEVER ask for your log in information via email.
  • Financial institutions will NEVER ask for your information through email. If you receive an email from them soliciting information, call them directly or visit their website through your browser (do not click any links in the email).
  • Attempt to call and verify with the sender. Especially if you receive an email with an attachment you were not expecting. Be cautious of attachments.
  • Be sure to check the sender’s address -  if expecting an OU address be sure that it is a valid @ou.edu email address.
  • Be careful when giving personal information.
  • Always check the web address and make sure it is correct.
  • Be aware that websites beginning with "http" are not encrypting your information, while those beginning with "https" are encrypting it.
  • Investigate the validity of a website if you receive a security warning through your browser.
  • Use free, downloadable phishing filters, which can help recognize whether or not you are visiting a legitimate website.
  • Change your password immediately if you have accidentally responded to a phishing email. You can change your OUNet ID password by visiting account.ou.edu – and see when it was last changed.
  • Use the Report Message in Microsoft Outlook if you receive spam. See THIS ARTICLE for more information.
  • If you receive an email asking for an iTunes gift card, call the sender and verify that they really sent it.
  • Be alert when reading emails, especially when information is requested.

 

Spam

  • More than 90% of the e-mail messages sent to campus are spam. OU IT blocks about 85% of all messages as spam. However, we cannot block all spam at a campus-wide level without increasing "false positives" (legitimate messages that get tagged as spam).
  • Attempt to unsubscribe from newsletters and advertisements to clear up your inbox. If you feel you did not sign up for the advertisement then report it to spam@ou.edu

 

Advertisements

Not all unwanted emails are spam or phishing attempts. Occasionally, you may receive emails from vendors advertising their products. These can typically be unsubscribed from at the bottom of the email. As always, make sure the vendor is legitimate before clicking any link within an email.
 

Junk Mail

You can use the junk mail settings in Outlook to further control who can or cannot send you emails. Select an email in your inbox, go to Junk at the top of the application, and then select Junk or Block Sender.
 

Options for Technical Assistance

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