Skip Navigation

Department Support Search

Information Technology

Set up Office 365 and Mail on Your Android Device

 

Word, Excel, PowerPoint, Outlook and OneNote applications designed for your Android device are now available for download. Please see this page for Android Phone download options and this page for Android Tablet download options.

If you are setting up your device or if you have recently changed your password, you may configure your device using the settings below.
 

Remove your Old OU  Account

If you had set up your OU e-mail on your Android device in the past, you will need to remove your account first before adding your Office 365 account.

Mail Client
  1. Open the e-mail app.
  2. Click the menu button.
  3. Click the Settings option.
  4. Select Manage Accounts.
  5. Touch and hold to highlight your account and then select the trash can delete option.
  6. Read the warning and click to proceed with the deletion if you approve.
If you have used an alternate mail app to check your mail, please proceed with removing your client from that app.

If you need to add your Office 365 account, proceed to the next section.
 

Set up email using Outlook for Android app

  1. Once Outlook for Android is installed, open the app and click the Office 365 option.
  2. Enter your email alias, for example johnwilliamsmith@ou.edu, type your OUNet password, and then tap Sign in.
Set up email using OWA for Android App
  1. Tap Settings > Accounts > Add account > Email. This application might be named Mail on some versions of Android.
  2. Select email to add account.
  3. Type your full email address, for example, johnwilliamsmith@ou.edu type your OUNet password, and then tap Next.
  4. Select the Exchange option.
  5. You might receive a message about additional security features. If so, select OK to continue.
  6. Once the device verifies the server settings, the Account Options page opens. Accept the defaults or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see Next.)
  7. On the Set up email page you can change the name of your account. When you're finished tap Done.

Set up email on your Android device - Using built-in Android mail app (Automatic)

To sign in, enter your email alias, for example: johnwilliamsmith@ou.edu, type your OUNet password, and then tap Sign in.
  • Your mailbox should now load and be added. If you receive a prompts asking if you wish to received notifications or share your information, please make your selections.
  • Select Sign in.
  • Enter your OU password.
  • Enter your OU e-mail address.
  • Click the OWA for Android App and then hit the Continue button if you have any App news/alert prompts.

If your device can't connect make sure you typed your email address and password correctly and try again. If you still can't connect try setting it up manually following the steps below.


Set up email on your Android device - Using built-in Android mail app (Manual)

  1. Tap Settings > Accounts > Add account > Email. This application might be named Mail on some versions of Android.
  2. Type your full email address, for example johnwilliamsmith@ou.edu, type your OUNet password, and then tap Next.
  3. Select Manual.
  4. Review the settings on the Exchange server settings page and update if necessary:
      • Email: Make sure your full email address is in this box. For example: johnwilliamssmith@ou.edu
      • Domain/Username: The user name is your email alias. For example: johnwilliamsmith@ou.edu
      • Password: This should be your OUNet account password
      • Exchange Server: outlook.office365.com
      • Make sure the "Use Secure Connections (SSL)" box is checked
      • Make sure your Outgoing Server settings are set to smtp.office365.com. Often it will default to asmtp.office365.com, which is incorrect. 
      • Tap "Done"
      • You may receive a message about additional security features. Select "OK" or "Activate" to continue.
      • Accept the defaults or make changes for how you want your account to sync on your device. When you're finished, swipe to the bottom and tap "Next."
      • On the "Set up Email" page you can change the name of your account. When you're finished, tap "Done."

Options for Technical Assistance

NeedHelp.ou.edu
bursar@ou.edu
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=4075