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Why is my phone number listed twice on my new 9611 model phone?


The assigned number or "key 0" for your phone is displayed by default as the top display menu option on your 9611 model phone. If your phone number is listed a second time on your display, that functionality is used to open an additional path for a third party using the phones built in party conferencing system. See this page for instructions on utilizing the conferencing system on 9611 model phones.

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