Skip Navigation

Department Support Search

Information Technology

Dropbox Compatibility with macOS Sierra


If you are currently using or plan on updating a Mac to Apple’s newest operating system, macOS Sierra, then here are a few changes that may need to be made to ensure that Dropbox for Business continues running as smoothly as possible.

Make sure you have upgraded to the latest version of Dropbox which can be found here

Keep the Dropbox folder in the default location, not in the Desktop or Documents folders. If Dropbox has been moved to the Desktop or Documents folder, and these are being synced by iCloud, you may experience confusing sync icons on Dropbox. Instructions for moving your Dropbox folder back to its default location can be found here.

Manage iCloud warning notifications by using the following steps:
  1. Open Finder.
  2. Open Finder Preferences.
  3. Click Advanced.
  4. Uncheck Show warning before removing form iCloud Drive.
  • Note: Disabling iCloud notifications will not remove the conflicting sync icons.

Update your Accessibility permissions, if needed. Information and instructions on updating your Accessibility permissions for Dropbox can be found here.

The Dropbox Help Center has provided more detailed information on this issue which is available here:

Options for Technical Assistance
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found