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Updates & Troubleshooting


  • How to get software updates for your Mac

    The Apple operating system OS X has several methods for updating the system. This helps ensure you have the la...

    Jun 03, 2015 10:40AM CDT
  • Upgrading your OS - OS X Yosemite (10.10)

    Disclaimer: Before you upgrade your system to OS X Yosemite (10.10), please be aware that not all of the softw...

    Jun 03, 2015 09:51AM CDT
  • Updating your Android Device

    To ensure the safety of your data and stability of your Android device, one should update their device with th...

    Jul 01, 2015 09:05AM CDT
  • Banner / INB Plug-In Error in Chrome

    Faculty and staff attempting to run the Banner INB system, may experience issues if they use the Chrome intern...

    Jun 02, 2017 08:29AM CDT
  • Java Browser Support Ending and Conflicts With OU Websites

    As of Java 7 update 51 and Java 8 update 20 the only security levels available are "High" and "Very High." Th...

    May 10, 2017 03:32PM CDT
  • Clear Cookies and Cache

    If you don't see instructions below for your specific version or browser, search your browser's Help menu for ...

    Apr 07, 2017 11:28AM CDT
  • Windows 10 Education Version

    The University of Oklahoma currently offers Windows 10 Education version for download for both personal and OU...

    Aug 13, 2018 09:13AM CDT
  • SSL Server Probably Obsolete (Chrome Error)

    Google ended support for NPAPI on September 1. Users will get the error message "SSL server probably obsolete....

    Jun 05, 2017 04:21PM CDT
  • OU Search Timeout

    You may experience a timeout error in Google Chrome or Firefox while looking up information in People Search, ...

    Oct 02, 2015 04:34PM CDT
  • Projector Display Issues

    There have been a number of incidents recently regarding difficulties displaying on the projectors. We have co...

    May 01, 2017 04:34PM CDT

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